Phone Icon (585) 426-4869 Email Icon info@complete-automotive.com Hours Icon Mon - Fri: 8am to 5pm Location Icon 12 Pixley Industrial Pkwy Door #5 Rochester, NY 14624 Drop Box Icon Night Drop Box: In OH Door, Next to Door #6

Mission Statement

Mission Statement

We at Complete Automotive Solutions are committed to offering you, our customer, the highest professional automotive service and repairs available in the industry. We strive to provide you with quality service in a timely manner and at a competitive price. Complete Auto is here to offer the community a convenient, professional, ethical auto service center that is driven by a dedication to uncompromising personalized customer service. Our commitment to continuous improvement of both service and product will be the road map to our future success.
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Business Philosophy

We believe it is our responsibility as professionals in the automotive industry to support and uphold our standards and to surpass industry standards. We are committed to maintaining a highly ethical and sound business practice in order to meet and exceed our customer’s automotive needs.

We Do This Every Day Through The Use Of:
  • Quality replacement parts that meet or exceed your vehicle manufacturer’s standards.
  • Certified technicians who perform quality repairs in a timely manner.
  • Up-to-date training and equipment to service today’s vehicles and stay current with industry standards.
  • Electronic vehicle service history to give you better customer service.
  • The latest in electronic and online information and diagnostic systems to repair and maintain your vehicles.
  • A proper diagnostic procedure to service today’s vehicles.
  • The use of factory maintenance schedules and customized preventive maintenance based on your past vehicle performance.
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Rest-Assured We'll Go The Extra Mile

We believe it is our responsibility to offer our customers all of the results found during any vehicle inspections, vehicle services, or repairs. We will be happy to prioritize any items we found to assist you even further with your decisions. Realizing the investment you have in your vehicle-safety, longevity and proper performance are our main concerns. At Complete Auto we combine old-fashioned customer service with state-of-the-art diagnostic equipment, modern facilities, highly-trained Service Advisors and skilled Technicians. When customers come to our shop looking for quality people and service, rest-assured we’ll go the extra mile to prove to you that our modest shop can provide BIG service.
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Complete Auto Solutions
Full-Service Auto Repair, Auto Detailing, and Auto Sales... Only Better!
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